Built for California tax resolution

Your AI answers the phone.
Knows the notice.
Books the client.

Heaps Tax Tech deploys a voice agent that speaks tax resolution. It picks up after-hours calls, identifies IRS and FTB notice types, qualifies prospects on the criteria that matter, and books them into your calendar. No missed revenue. No wasted consults.

CP14Qualified
CP504Qualified
LT11High Priority
FTB CollectionRouted

The intake problem tax resolution firms ignore

67%

of after-hours calls from taxpayers in crisis go to voicemail. Most never call back.

$4,200

average engagement value lost per missed qualified call during evenings and weekends.

3hrs

per week firm owners spend screening unqualified callers who will never retain.

Your receptionist does not know what a CP503 is. Your voicemail does not ask about filing status. Your competitors answer on the first ring.

How it works

01

Call comes in

After hours, weekends, or all day. The AI picks up in under two seconds with a professional greeting tailored to your firm.

02

Notice identified

CP14, CP501, CP503, CP504, LT11, FTB collections. The agent asks the right questions and classifies the notice type with the precision of a trained paralegal.

03

Prospect qualified

Filing status, balance owed, ability to pay, timeline. Every criterion your firm needs before a consult gets captured in the conversation.

04

Appointment booked

Qualified prospects land directly on your calendar. Unqualified callers are triaged respectfully. You get the recording, transcript, and summary.

Built exclusively for credentialed firms

CPA

Certified Public Accountants

EA

Enrolled Agents

JD

CA Bar Tax Attorneys

We do not work with non-credentialed preparers. This is a tool for professionals who handle IRS and FTB resolution at the highest standard.

Every missed call is a case that went to your competitor.

Heaps Tax Tech exists because the best tax resolution firms in California should not lose clients to voicemail. The AI voice agent handles intake with domain expertise that generic answering services cannot match.

Currently conducting the 2026 California Tax Resolution Intake Benchmark Study. If your firm qualifies, the data will shape the future of how this industry handles intake.